Privacy Policy

EOX (“We”) are committed to safeguarding information provided to us by everyone (“You”) using this Website (the “Website”), which included any information from which any individual can be identified, such as names, contact details and ID data (“Personal Information”). If any Personal Information is collected, it will be held in confidence in accordance with the Data Protection Legislation (as defined below). This Privacy Policy (the “Policy”) explains how we use and protect your information.

We will only use Personal Information which is provided to us as set out in this Policy. We will ensure that your Personal Information is handled in accordance with the “Data Protection Legislation”, which means any laws, rules, regulations or orders applicable from time to time relating to the processing of Personal Information.  By using our Website, You agree and consent that we may collect, use and transfer your Personal Information as set out in this Policy. We reserve the right at our sole discretion to change this Policy at any time.

For the purposes of the Data Protection Legislation, We are the “Data Controller” in respect of any Personal Information that You provide to us or we otherwise obtain about you. 

When You engage with us You may provide Personal Information about yourself including your name and contact detailsr. You may also provide us with your financial information and various other necessary Personal Information. 

We may receive information from third parties who collect Personal Information from You and pass it on to us. Where this is the case the third party is responsible for informing you that they have shared your Personal Information with us, directing you to this Policy and obtaining any relevant consents from you to ensure you are okay with the ways in which your Personal Information will be used.

We will only use your Personal Information in order to: (a) provide You with our services on an ongoing basis, (b) improve our Website and services, and (c) comply with our own legal and regulatory obligations.

If You change your mind about us using your Personal Information in the ways described in this Policy, please let us know by contacting us at [EOX Link]. You may also opt out of receiving marketing emails from us by following the instructions outlined in the email. 

When it is necessary for the performance of our contract with You or for our internal business purposes, We may share your Personal Information with certain third parties, professional advisors, service providers, regulatory bodies, auditors, technology providers, and any duly authorized agents or related, associated, or affiliated companies for the same purposes.

receive and process your Personal Information.


In addition, it may be necessary to disclose your Personal Information if We are under a duty to disclose your Personal Information in order to comply with any legal obligation, carry out an internal investigation, enforce our Terms of Use on our Website and any other agreement, or protect the rights, property, or safety, of our companies and our clients, directors, employees, or other personnel. 

We will only keep your Personal Information for as long as we reasonably require and, in any event, only for as long as the Data Protection Legislation allows.

Any Personal Information provided to us may be transferred to and stored on third parties’ servers.   We take steps to protect your Personal Information from unauthorized access and against unlawful processing, accidental loss, destruction, and damage.

It will sometimes be necessary for us to transfer your Personal Information outside the European Economic Area (“EEA”) to our staff and our third-party service providers. It may also be accessed by staff operating outside the EEA who work for us or for one of our suppliers. This includes people engaged in, among other things, the provision of support services to us. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Policy and the Data Protection Legislation when it is processed in, or otherwise accessed from, a location outside the EEA.

You have the right to ask us not to process your Personal Information for marketing or research purposes. If You have given us your express consent, or where we otherwise have the right to do so, we may use your Personal Information for marketing purposes. If we intend to disclose your Personal Information to any third party for marketing purposes, we will seek your explicit consent prior to any such transfer. You are entitled to know details about the Personal Information we hold about You and how that information is processed. If You would like to request this, please contact us at [EOX link] and we will provide You with the information to which you are entitled.

You can also ask us to: (a) make any changes to ensure that any Personal Information we hold about You is accurate and up to date; (b) erase or stop processing any Personal Information we hold about You where there is no longer a legal ground for us to hold it; or (c) in some circumstances, transfer any information we hold about You to a specified third party. If You wish to exercise any of these rights, please contact us at [EOX link].

If You have any queries or complaints in relation to how we use your Personal Information, please contact us at [EOX link].

We may amend this Policy at any time in our sole discretion without notice. By continuing to use the Website you agree that We may and shall process your Personal Information in accordance with the updated Policy.

If You have any questions (including relating to transfers of your Personal Information outside the EEA), please feel free to contact us by email at [EOX link].